Can experiencing positive affect during consumption make consumers feel that a brand is ‘theirs’? A recently published paper by Carina Thürridl (University of Amsterdam), Bernadette Kamleitner (WU Vienna), Ruta Ruzeviciute (University of Amsterdam), Sophie Süssenbach (WU Vienna), and Stephan Dickert (Queen Mary University London) answers that yes, it can! Among the authors of this paper, the readers of this blog can recognize many researchers who have been associated for long with the current blog as contributors. This team of researchers examined the role that positive affect may play in the development of psychological ownership. Across various studies with various product categories and real as well as fictitious brands, they found that experiencing positive affect during consumption induces stronger feelings of psychological ownership for a brand. They also found that this effect is stronger when a brand has an affective positioning in the first place. You can learn more about this research by having a look at the cartoon-style summary below. And if this triggers your curiosity further, you can read the complete article here. Don’t forget: for a maximum sense of psychological ownership, make sure you read it when being in a good mood!
People tend to recall new pieces of information that are classified as “mine” better than information that is classified as “others’”. This effect has been called self-referencing. Why is that happening? Knowledge of oneself is vast and rich in detail. Therefore, anything that is directly associated with the self is encoded in greater detail and better linked to existing categories of knowledge. This increased elaboration and organization of information that is associated with the self subsequently results in higher recall. This well-established effect has been repeatedly demonstrated in adults, but research in kids is sparse. Moreover, it remains unclear at what age the self-referencing effect first appears. This is the research gap that Emma L. Axelsson (Australian National University, Australia; Uppsala University, Sweden), Rachelle L. Dawson, Sharon Y. Yim and Tashfia Quddus (Australian National University, Australia) tried to fill with their recent research. In their study, they used the self-reference ownership paradigm with 3-year-old children and examined their retention of novel words. Specifically, children were presented with novel word-object pairings. For some of the objects they were told that they belonged to them, whereas for others they were told that they belonged to others. Immediately after this task, it was found that children recalled much better the self-referenced words than the other-referenced words. However, the difference between self-referenced and other-referenced words dissipated when children were tested 4 hours later or the next morning. The importance of these findings is that they show for the first time that toddlers already at the age of 3 have an improved memory of words classified as “mine”, although this seems to diminish over time. Apparently, the self-referencing effect is rooted in early developmental stages of humans. Take advantage of this finding and next time you want a toddler to memorize a word, make sure you pair it with “their” toy!
You can read more about this research here.
A recent study shows the relevance of psychological ownership theory in the domain of music streaming. Music streaming services have become the most popular way of consuming music nowadays. What characterizes the use of these services is a lack of legal ownership of the music that consumers listen to. But can consumers nevertheless develop feelings of psychological ownership? And what effects can that practically have? Sebastian Danckwerts and Peter Kenning (Heinrich‐Heine‐Universität, Düsseldorf, Germany) conducted a study to address these questions. The results show that consumers can indeed develop feelings of psychological ownership both of the service and the music featured. More importantly, this research also shows that music‐based psychological ownership is a predictor of users’ intention to switch from free to premium. Therefore, helping consumers develop a sense of psychological ownership may be profitable for providers of music streaming services.
You can read more about this research here.
With Christmas around the corner, we are yet again faced with the same question as every year: how do I choose the perfect gifts for my loves ones? Research might finally have an answer to that question. In an article that appeared in the Journal of Consumer Psychology in 2015, consumer researchers Gabriele Paolacci, Laura Straeter and Ilona de Hooge show that a gift recipients appreciate their gifts much more when these gifts match the giver’s characteristics.
Why? Because gifts that match the giver’s characteristics are more congruent with the giver’s identity, i.e., the giver’s self. To test this, the researchers ran a series of experiments. In one experiment, they randomly assigned participants to one of two conditions. In both conditions, they told them to imagine that their friend Robin had given them a mug with a famous Louvre paining printed on it as a graduation gift. The critical difference between the two conditions was the description of Robin. In the match condition, Robin was described as someone who is passionate about rock music and France, in particular Paris. In the no match condition, Robin was described as someone who is passionate about rock music and England, in particular London. As expected, participants appreciated the gift more when the gift matched Robin’s characteristic – when Robin was desribed as someone who loves Paris, France. In this case, they perceived the gift as more congruent with Robin’s identity.
In subsequent experiments, the researchers further discover that the effect is independent from the actual relationship between the giver and the recipient as well as inferences a recipient might make about a giver’s motivation. They do find, however, that it is important that the gift matches a giver’s core rather than some peripheral characteristic. In other words, the identity link between the gift and the giver needs to be strong.
You can read the full article [HERE].
If you are too busy right now to read the full paper (maybe because you are still looking for the perfect Christmas gift), just remember one thing: giving a tiny bit of your SELF might pay this year!
Giving names to the products we love is a common thing practiced in many parts of the world. From things that we rely on on a daily basis – like bicycles and cars – to goods that make our homes a bit homier – like soft toys or plants – an abundance of items lend themselves to individualization by their owner.
Recently, companies like Toyota have started to leverage consumers’ infatuation with the name game by activley encouraging them to name their cars as part of a marketing campaign. And while the Swedish furniture giant IKEA is keeping the aspect of consumer individualization to product assembly, it has at least itself been assigning fancy names to their products for years. Who is not familiar with the Pax’s and Billy’s of this world?
But does naming products actually make a difference when it comes to consumer responses? And if so, why? In a recently published paper in the Journal of Consumer Psychology, the authors Jennifer L. Stoner (University of North Dakota), Barbara Loken (University of Minnesota) and Ashley Stadler Blank (University of St. Thomas) explore this question. Across three experiments, they show that when consumers name their products, their evaluations of those products increase. Additionally, they find that this increase in product evaluation stems from a boost in psychological ownership consumers experience from naming. This boost in psychological ownership, is, in turn, driven by name fit and creativity – two aspects that are highly subjective and thus only of real magnitude when names are self-chosen as opposed to assigned.
Overall, their very interesting results open up a new substantive line of inquiry into the effects of naming products. More details about the research can be found by clicking [HERE].
Stoner, J. L., Loken, B. and Stadler Blank, A. (2018), The Name Game: How Naming Products Increases Psychological Ownership and Subsequent Consumer Evaluations. Journal of Consumer Psychology, 28: 130-137.
Have you ever wondered what people value more in a creation, the idea behind it or the labor needed for its implementation – and who do they think owns the creation after all? Prior research has shown that children by the age of six begin to value ideas over labor. However, it is not clear whether the same applies also to adults. This is the question addressed by Pascal Burgmer (University of Cologne), Matthias Forstmann (Yale University) and Olga Stavrova (Tilburg University) in a paper recently published in the Journal of Experimental Psychology: General. In their research, they presented participants with products that were the outcome of a collaboration between two people: the one had the idea and the other one worked in order to make this idea come true. Then, the researchers asked participants to indicate which one of the two persons, the idea giver or the laborer, contributed more to the creation of the product as well as who deserves ownership of it. Results showed that, contrary to children, adults valued labor more than ideas. This effect was replicated across different contexts, such as books, movies, recipes or business plans for start-ups. These findings provide novel insights into beliefs about ownership and the role that the distinction between ideas and labor plays in shaping these beliefs.
You can read more about this research here.
This time of the year is always a good chance to step back from our busy schedules and take some time to express our gratitude toward significant people in our lives. We have very good reasons to do so this year! Besides thanking you all for your interest in and support of this blog, we want to express our deepest gratitude to Floyd Rudmin (University of Tromsø). He has made us and by extension all of you a truly unique pre-Christmas gift.
Floyd, a prominent pioneer and incomparable maverick in the field of ownership, has generously donated his invaluable and truly interdisciplinary collection of books on ownership and possession to m.core (Institute for Marketing and Consumer Research) at WU Vienna. We see ourselves as stewards of this treasure and are doing our best to preserve and extend this resource and to make it accessible to as many as possible. Floyd’s collections consists of over 130 books and numerous copies of book chapters and journal articles. Throughout his decades-spanning career he has meticulously gathered titles across a variety of disciplines ranging from anthropology over psychology, sociology, and history to law and political sciences.
We are very happy and thankful that this true treasure of literature on ownership has now found a new home at WU. The collection can now be found at a separate location in the WU library. We are sure that this will be a great opportunity for the entire community to visit our university in Vienna and have a look for yourselves at this marvelous collection – which we are continuously growing (further suggestions are more than welcome!). In addition we are trying to digitize everything where the rights allow doing so and we will host a link to the full collection as soon as this is searchable.
In the spirit of the days, we could not stress enough how great it is when “mine” becomes “ours” and eventually “everyone’s”. Thank you so much Floyd for your generous gesture and this intellectually rewarding transfer of ownership! We would like to invite all blog readers to freely spread the word about it and help us grow this collection.
We wish you all a Merry Holiday Season and a joyful, inspiring and fulfilling New Year 2018!